Policies

HEALTH, SAFETY & ENVIRONMENT POLICY

Since Elite started its activities, products and services in order to match up with its leading principle, i.e. the full satisfaction of its customers’ expectations. Besides satisfaction, Customers’ requirements relevant to product and service quality, and the observance of the safety and environmental regulations, shall also be sustained by a proper managerial administration guaranteeing their full comprehension and unceasing respect. Elite is committed to protecting the environment, pursuing the best possible Health and Safety conditions, and to operating in full respect of the requirement which constitute a fundamental part of civil life with reference to the accident prevention and the continuous improvement principles. To this purpose Elite intends to:

  1. Respect all the applicable laws and regulations relevant to the applicable Health and Safety rules, as well as all the freely undertaken commitments within the entrepreneurial associations the Company.
  2. Always select − among the chemicals necessary to the manufacturing and the plant maintenance activities − the less dangerous substances to people and environment, to verify attentively their consumption, to manage them to prevent workers’ exposure, and to correctly dispose of the pertinent waste at all time
  3. Minimize the mechanical risks, to limit and/or knock down the noise produced by its equipment, restricting to the maximum extent both workers’ exposure and emissions
  4. Minimize waste and emissions
  5. Evaluate all new processes, technologies, activities and services prior to their implementation, in order to correctly identify all aspects connected with the HSE issues
  6. Ensure that the Company management is properly informed and involved in the HSE related subjects
  7. Ensure that the Company personnel is properly informed and involved in the HSE related subjects, as well as instructed to behave in line with the Company HSE guidelines
  8. Conveniently monitor and evaluate the integrated system efficiency, and pursue its continuous improvement
  9. Ensure that suppliers and external collaborators adopt such a behavior to be totally in line with the Company HSE guidelines
  10. Embrace the best available techniques relevant to prevention procedures and emergency control
  11. Proceed with a periodical re-examination of the adopted HSE policy so as to evaluate its correctness and effectiveness, in respect to the Company’s continuous improvement commitment
  12. Realize an integrated Management System in accordance to the most appropriate available regulations
  13. Maintain an open and constructive communication attitude towards the public, the users, the Civil Authorities, and all the involved parties
  14. The content of this policy has to be extended to all the Elite employees, both direct and indirect, and it is available to the public and to anyone upon request
  15. The Company will distribute the present policy upon completion of all the necessary certifications as provided by the management system in force
  16. Elite intends to deliver copies of the present document to the employees, the cleaning service, the plant and building maintenance Companies, as well as to post it up on the Company notice board.
  17. Elite HSE policy complies with the requirements of GB/T 45001-2020/ISO 45001:2018 supported with the certification.

Privacy Policy

All information about the customers / projects are kept confidential by Elite and never shared with any third party intentionally.

The Catalogues / Data Sheets / Drawings are the property of Elite, and if used by any customer or / entity or / any individual for production from any other company after obtaining this data from Elite during the proposal stage, it will be treated illegal act and the lawful action will be taken against this illegal act according to the applicable law.

SALES TERMS:

  • Purchase Order receipt date is not the first day of calculating the delivery date, the first day of delivery starts from the receipt of the payment or L/C or CAD according to the agreed terms of payments.
  • Purchase Orders received on Friday will be treated as received on Next Monday.
  • In case of drawings approval involved, the delivery date will be started from the receipt of the approved drawings from the customers. Elite will provide the drawings within one week after award of Purchase Order to the customer for the review and confirmation.
  • The cancellation of Purchase Order after the Purchase Order is issued in favor of Elite but the production has not been started have 15% Penalty payable by the customer.
  • The Cancellation of the Purchase Order once its put into Production is not applicable and in case of such cancellation 100% of Purchase Order Amount is payable by the customer.
  • Design, Engineering and Construction projects terms and conditions are customized according to the agreement between Elite and the customer / end user.

Sales Terms

  • Purchase Order receipt date is not the first day of calculating the delivery date, the first day of delivery starts from the receipt of the payment or L/C or CAD according to the agreed terms of payments.
  • Purchase Orders received on Friday will be treated as received on Next Monday In case of drawings approval involved, the delivery date will be started from the receipt of the approved drawings from the customers. Elite will provide the drawings within one week after award of Purchase Order to the customer for the review and confirmation.
  • The cancellation of Purchase Order after the Purchase Order is issued in favor of Elite but the production has not been started have 15% Penalty payable by the customer.
  • The Cancellation of the Purchase Order once its put into Production is not applicable and in case of such cancellation 100% of Purchase Order Amount is payable by the customer.
  • Design, Engineering and Construction projects terms and conditions are customized according to the agreement between Elite and the customer / end user.

Payment Terms

  • 100 % T.T in advance with Purchase Order.
  • 30% T.T in advance with Purchase Order and 70% T.T against copy of B/L.
  • 100% L/C at Sight from the regular customers and L/C issued from the world’s first-class bank.
  • 100% CAD (Cash against Documents) duly registered by the Bank NET 30 days (Only for approved customers).

Warranty

All products from Elite are covered 12 Months warranty from the date of installation or 18 Months Warranty from the date of Shipment whichever comes earlier.
The scope of the Warranty is covered for manufacturing defects only. In case the failure is due to the wrong operations by the customer the warranty is not applicable.
In order to claim the warranty due to the manufacturing defects, the customer needs to prepare the detailed rejection report including the inspection procedure, operational report, pictures of product, if this report proves that the fault is due to the manufacturing defect, Elite will provide the appropriate solution.
In case the root cause of valve failure not accomplished by the customer report, then Elite have right to arrange own inspection or third party inspection at customer’s site / plant to identify the cause of failure, in this case if third party inspector identify that the failure is caused by the manufacturing defects then the all expenses of TPI will be paid by the Elite, whereas the TPI identify that the failure is due to the wrong operations of the customer then all cost of TPI will also be paid by the customer.
The projects are also delivered with the 12 months operations warranty from the date of commissioning / start-up as per contractual obligations duly agreed between Elite and the customer / end user.